By the end of the internship program, I knew that I wanted to come back full time, mostly because of the culture, and how invested I felt as an intern. I always tried to visualize myself in the employees’ shoes, to understand if I could see myself pursuing this. Thank you! I was given the opportunity to see exactly what my day-to-day would look like in a full-time role, because the internship program was designed for that. That’s awesome the confidence is well-deserved, considering your full-time offer! How do you feel your internship helped you secure that? I feel like I’ve personally grown so much, and the confidence I have now is loads higher than it was when I started in June. I’m now able to understand key elements of the data center, which will give me a solid foundation for starting full-time in February. Our managers preached to “get comfortable being uncomfortable.” A skill set in and of itself was learning technology through every facet, from data storage to the cloud. I’ve always thrown myself into whatever I’m involved in, and I noticed that other interns brought this same curiosity which helped them succeed as well. I went into the internship wanting to learn and be exposed to as much as possible. Now that you’ve got a feel for the job, which of your skills are strengths to it? Are there any skills you’ve developed since you’ve started? The program gave us a feel for what a full-time position would look like when starting out, and also for the next role after a promotion. Later on, we were assigned to shadow another team, inside sales reps - and throughout the summer, we had testing points called “hot seats” and mock calls. Our goal was to get as much information around the customers’ data centers as possible, and identify if there was an opportunity for Dell EMC to work with them. During the latter half of the summer, each intern was aligned to a team of sales associates, and we were given metrics to hit, including 50 dials a day to cold call customers. For the first 4 weeks or so, we had pretty intensive training sessions to learn different tech products in the EMC portfolio, and the product stories to tell to customers. The program ran through June and July, and every day was structured down to the hour. How did going remote impact your responsibilities? Take us through your day-to-day experience. It felt as close to an in-person experience as it could because our managers kept us very engaged we had meaningful interactions with a ton of different people. It would have been awesome to have experienced the office setting in Franklin, MA, but I feel like the internship program was incredibly well-executed online. My internship program was moved entirely remote by the time the summer came around, as was the case for so many people. With that in mind, how did COVID-19 impact your internship? Glad to hear it all felt worthwhile! The search has been time-consuming for everyone, with the ongoing pandemic. It was such a relief to land this internship after spending so much time searching for positions online and preparing for these interviews - I was so excited! I felt like the work I put into the search was well worth the time. The first one was interesting I had to record a video of my responses to five different questions, and then I was interviewed over the phone by two different managers. NICOLE DAHLGREN: Thank you for reaching out! When I heard of the position through a current Dell EMC sales employee, I applied and went through the interview process last fall. Hi Nicole! Thanks for letting us chat with you about your experience with Dell EMC! Can you tell us about the process of finding and applying for your internship? With her last semester at Merrimack underway, she joins us to chat about her latest internship, her advice for fellow students and what’s next. Nicole Dahlgren ‘20 is one of the first of her peers to land a full-time job offer before her upcoming graduation in December! While pursuing her bachelor’s degree in marketing, Nicole has also worked in several summer internships with companies such as Phoenix Marketing International and Dell EMC.
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